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Our fully managed service will cover all maintenance issues from minor repairs to full property refurbishment. We can offer advice on décor and furnishings.

If you are a tenant and reporting the issue read the maintenance FAQ’s. If this does not help resolve the issue, then login and report here.

Option 1 - We do it all

We deal with the contractor directly on all aspects, inform you that an issue has been raised and pay them (subject to limits imposed in your Agreement).

Option 2 - Use our team and you pay direct

Use our specialist partners but you deal with them directly to ask questions and organise the work to be done. Once completed, you pay them, enabling you to have full control of the works and budget.

Option 3 - Use your own contractor (Let Only service)

Use your own specialist partner, we organise access with them and you pay your contractors directly.



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